Artificial intelligence is changing how quickly decisions are made within organizations, but there are signs that it makes an impact on the architecture of decision-making itself. That was the central argument from Prof. Dr. Michael Gerlich, head of the Center for Strategic Corporate Foresight and Sustainability at SBS Swiss Business School, during a recent Future Talent Council webinar hosted by Director-General Daniel Kjellsson.

Gerlich’s warning is that AI systems increasingly shape what information leaders see, how options get framed and which outcomes appear most reasonable. In this scenario, human judgement can become quietly outsourced. While leaders may feel in control, the cognitive groundwork for their decisions may already have been shaped by algorithmic interpretation.

The fix isn’t to slow AI adoption, said Gerlich. Business leaders should aim to design organizations where human reasoning stays active rather than passive. This means leaders retain the capacity, and the responsibility, to interrogate AI-generated recommendations rather than accept them as given. “What we need now is that organizations redesign how decisions are made, not only how data is analyzed,” according to Gerlich. “Rather than assuming that AI automatically improves decision quality, leaders must intentionally design processes that preserve human oversight and responsibility.”

Gerlich calls that approach “decision resilience,” and he frames it as a strategic capability that is as important as any efficiency gain AI can offer. For HR leaders thinking about leadership development, governance and the long-term health of their organizations, that reframe matters. Speed is not the right metric, according to Gerlich.

HR tech in the news

The HR Channel launched on Roku and Amazon FireTV. The HR Channel features shows, interviews and podcasts covering recruiting trends, people analytics, compensation strategy and the growing role of AI in talent acquisition.

Mega raised $11.5 million in its Series A, led by Goodwater Capital with participation from Andreessen Horowitz and others. The firm built an AI agent platform designed to deliver predictable growth to SMBs without marketing agency overhead.

Spotted Zebra launched an AI interview agent to conduct live, adaptive two-way screening conversations 24/7, drawing questions from validated role skills profiles. Every response is evaluated against performance-proven skills, with full audit trails to help talent teams defend hiring decisions.

Insperity and Workday announced HRScale for small and mid-sized businesses. The jointly developed solution pairs Insperity’s PEO model with Workday’s HCM suite. The offering targets SMBs seeking to streamline HR administration, strengthen compliance and access workforce insights without building large internal HR infrastructure.

PayQuicker added automated 1099 tax reporting powered by Avalara. The solution helps businesses collect W-9 and W-series forms year-round and uses real-time TIN matching to validate payee data at collection.

Degreed unveiled AI-driven workforce solutions including enhanced Maestro (an HR Executive 2025 Top Product of the Year) and Solution Accelerators. The platform aims to bridge ambition and execution by surfacing confidence gaps and tailoring development in context.

HR tech people moves

Dan Duffy joined tech advisory firm Consulting Solutions as cyber practice lead. Duffy brings more than 20 years of cybersecurity experience. His background also includes executive search, advising organizations on senior talent strategy and placing CISOs and technical leaders.

Affinity, a CRM for private capital, named Pam Holmberg as chief people officer. The appointment of Holmberg, a 20-year SaaS veteran leader, as the platform scales to meet rising demand for AI-powered dealmaking workflows.

Trustpair elevated co-founder Simon Elcham to chief AI officer. The vendor fraud prevention platform is formalizing companywide AI governance with this newly created CAIO role. Elcham, formerly CTO, will lead cross-functional AI strategy alongside VP of People Céline Gallon.

Rippling appointed Adrian Ludwig as chief security officer. The business software platform positions his hire as an effort to make security a driver of product velocity and customer trust, not just risk management.

Simpro Group, an AI-first operating software company for the trades, named Beth Erickson as CHRO as it prepares to add more than 1,000 employees globally. Erickson, who has 20-plus years in HR leadership, aims to align talent strategy with the company’s global growth plans.

MarqVision, a brand protection platform whose clients include LVMH and MLB, has hired Tony Park as global head of people to support its international scaling. The company is seeing rapid adoption across fashion, beauty, electronics and consumer goods as AI-driven counterfeiting continues to surge.

iHire appointed Launi Vawter as chief of staff, bringing 20 years of leadership experience to the hiring platform. She will oversee corporate operations including HR, accounting, legal and facilities.

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