Radisson CPO: ‘Our HR strategy is not just aligned with the business strategy – it enables it’

For Iñigo Capell, Chief People & Resources Officer at Radisson Hotel Group, what makes the €1.3 billion-revenue hospitality giant special is its ‘Yes I Can!’ ethos. This attitude of service excellence is embodied by Radisson’s 75,000 people across 10 hotel brands, 1,520 hotels and 100 countries – and for Capell, Radisson’s Yes I Can mentality “makes our work super easy as HR professionals”.

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